Shipping policy

At PARISSARA, we are committed to ensuring that your order arrives promptly and securely. Please review our shipping guidelines below:

Shipping Methods and Fees:

• We ship using reputable carriers (e.g., Thai Post, DHL, FedEx) based on the destination and order weight/volume.
• Shipping fees are calculated at checkout and are based on the carrier's rates, order weight, and destination.

Expected Delivery Timeframe:

Domestic Orders:

• Orders are processed within 1–3 business days.
• Estimated delivery is within 5–10 business days after processing.

International Orders:

• Orders are processed within 1–3 business days.
• Estimated delivery is within 5–15 business days, depending on the destination.

Delayed Delivery Terms and Conditions:

• In cases where delays occur due to unforeseen circumstances (e.g., customs delays, natural disasters, carrier issues), we will promptly notify you via email.
• PARISSARA is not liable for delays beyond our control; however, we will work closely with our shipping partners to resolve any issues and expedite delivery.
• If a significant delay occurs, please contact our customer service for assistance.
• For lost or damaged packages, please report the issue within 7 days of the delivery date. We will investigate the matter and assist with claims where applicable.

If you have any further questions regarding shipping, please contact us at parissara.na@gmail.com.